Reach respondents wherever they are
Where surveys are sent and fieldwork gets coordinated. Meet your audience on their channel of choice — you focus on the questions that matter, we make sure they get delivered, and get answered.
Meet your audience on their channel of choice
It's easier to get a response when you meet people where they already are — from email and messaging apps to QR codes, web links, and kiosk stations.
Branded, trackable invites with automatic reminders.
SMS
Reach anyone — no internet or smartphone needed.
Conversational surveys on the world's top messaging app.
Viber
Meet audiences where Viber is the go-to channel.
Telegram
Secure delivery for Telegram-first audiences.
QR Code
Turn any poster or space into a scan-to-respond point.
Web Link
One link to share anywhere — site, email, or social.
Kiosk Mode
Turn any tablet into a shared response station.
Online / Offline
Field teams keep collecting with no signal at all. Responses sync automatically once they are back online — nothing lost, no duplicates.
In Person
Enumerators work from the same questionnaire on a phone or tablet. Every response lands in the same dataset as your digital channels.
Automated Campaigns — Send surveys on autopilot, across every channel
Turn a published survey into a campaign in minutes. Pick your audience, choose a channel, schedule it once or on repeat, and let KAPsurvey handle delivery while you watch the responses come in.
One composer, every channel
Send surveys out over your audience's favourite messaging channels and track every delivery from a single, guided composer.
- Five channels, one flow: Reach people on Email, WhatsApp, SMS, Telegram and Viber — each priced and ready per country, with a public survey link generated automatically.
- Smart recipients: Pull from an audience list, upload an Excel contact list, or add numbers manually with live phone validation.
- Schedule & repeat: Send once or on a recurring schedule — daily, weekly, monthly and more — then review everything before it goes out, or save it as a draft.
A built-in Audience CRM
Your recipient lists live right next to your campaigns, so every send draws from clean, consented contacts.
- Consented contacts: Store emails, WhatsApp numbers, country, language and email/WhatsApp consent for every recipient — organised as People, Humanitarian or Organization lists.
- Closed-loop tracking: Surveys sent, surveys completed and response rate update on each contact automatically after every campaign.
- Segments that feed sends: Audience-list sends resolve to the right contacts and stamp each recipient's unique link at send time.
Pay as you go with credits
A transparent, usage-based credits economy funds the paid channels — with no surprises and no lock-in.
- Live cost breakdown: The cost sidebar shows recipients × price-per-recipient × number of sends before you commit. Email is always free.
- Top up in a click: Buy credit packages (with a bonus at scale) or a custom amount via Stripe — saved cards and 3-D Secure included.
- Full transparency: Download invoices, track purchase history and request refunds; cancelling a scheduled send releases its reserved credits.
Track every campaign in real time
Delivery and responses roll in the moment a campaign goes live — down to the individual send.
- Delivery at a glance: Total sent, delivered, failed and total responses as headline stats for each campaign and send.
- Channel & timing insight: Responses by channel, response rate over time, delivery funnels and responses-by-hour reveal what's working.
- Recurring visibility: Expandable rows track each occurrence of a recurring send, and you can cancel a schedule to free its credits.
Assignments for your field team
A complete task allocation, management, and tracking system — coordinate fieldwork and see exactly where every task stands.
- Assign with precision: Hand out work by collector, round, survey, deadline, and location, then track each task from assigned through completed or rejected (with reason).
- Collect any way: Collection happens in person, online, or offline through the KAPsurvey mobile app — available on the Apple App Store and Google Play.
- Supervise & report: Filter, search, and export the full task list anytime for supervision and reporting.
| Feature |  | Others |
|---|---|---|
| Online/Offline Data Collection |  (Seamless) | Limited (Primarily online) |
| Multiple Data Collection Channels | (Email, SMS, WhatsApp, Viber, Telegram, QR, Web, In Person) | Limited (Email/Link) |
| Target Management | (Detailed) | Limited |
| Task Allocation and Monitoring | (Real-Time, Status Tracking) | Limited |
| Data collectors Task filtering | | No |
